Remote dispatchers for field teams
Crews on time.
Board up to date.
From $2,000 a month.
A full-time dispatcher who schedules techs and crews, handles the reschedules and keeps customers in the loop, inside your field service software. We handle their pay, HR and compliance.
Contractors who hire through FullPond
Dispatch, handled.
Start with one dispatcher. Add scheduling or service agreement help as you grow.
Call and scheduling coordinator
Answers calls and books jobs on the right calendar.
Service agreement coordinator
Books maintenance visits and renewals on time.
Parts and purchase orders
Orders parts and tracks deliveries so jobs are not held up.
Project coordinator
Runs schedules for longer jobs, subs and inspections.
A day on your dispatch board
Every job assigned. Every customer updated.
What they handle
- Assigns jobs to the right tech or crew
- Rebuilds the schedule when jobs run long or cancel
- Calls customers with arrival windows and updates
- Books follow-up visits and maintenance plans
- Logs job notes in your software
- Flags parts and permit holdups early
How we screen
- Interviews with us in English before you meet them
- Experience in the role you are hiring for
- A quiet place to work and a reliable internet connection
- You interview your short list and choose who starts
Works inside
Not the right fit? We replace them free.
If the fit is wrong in the first 90 days, we find a replacement at no cost. Month to month after that.
Contractors ask us.
Yes. They log into your dispatch, phone and CRM tools like any new hire. Tell us your software on the call and we match for it.