How it works

From first call
to first day, in four steps.

You tell us the role. We find, screen and handle everything behind the hire. You interview a short list and choose. They work your hours inside your tools.

Book your 15-minute call Office help from $2,000 a month, all in.

The process

Four steps. You only do the fun part.

1

Book the call

Fifteen minutes on the role, the tools, the hours and what a great hire looks like to you. You leave with a flat monthly price.

Your part

Pick a time and tell us about the role.

2

We screen the pool

We search our talent pool and interview the strongest candidates in English, so you only see people we would hire ourselves.

Your part

Nothing. We do the sourcing and screening.

3

You interview your short list

You meet a short list of two or three candidates, talk to them directly and choose the one you want.

Your part

Interview the short list and pick your hire.

4

They start, we stay close

We handle pay, HR and in-country compliance. You direct the work. If the fit is wrong in the first 90 days, we replace them at no cost.

Your part

Give access to your tools and direct the work.

Who handles what.

What FullPond handles

  • Sourcing. Finding candidates who match your role and hours.
  • Screening. Interviewing candidates in English before you meet them.
  • Pay. Paying your team member every pay period.
  • HR. The HR side of employment, so you do not have to.
  • In-country compliance. Local rules where your team member lives.
  • Replacements. A replacement at no cost if the fit is wrong in the first 90 days.

What you handle

  • Day-to-day direction. You set the priorities and run the work, like any team member.
  • Tools and access. Logins to your phone system, CRM, email and anything else they need.
  • Feedback. Tell us what is working and what is not, so we can help early.

Step one, in detail

Your 15-minute call, minute by minute.

What happens on the call

15:00

You walk us through the work, the tools, the hours and what a great hire looks like to you.

Pick a time that works

Not the right fit? We replace them free.

If the fit is wrong in the first 90 days, we find a replacement at no cost. Month to month after that.

Book your 15-minute call

Questions about the process.

It depends on the role. We give you a realistic timeline on the call.

Fifteen minutes.
A real price. Real candidates.

Tell us the role. We'll tell you what it costs and who we'd put in the seat. If we're not a fit, we'll say so.