For e-commerce, consumer brands and real estate tech

Happy customers.
Orders moving.
Founders off the inbox.

Support, operations, bookkeeping and content help who work your hours inside your tools, on one flat monthly rate. We handle their pay, HR and compliance.

Book your 15-minute call Support and coordinator roles from $2,000 a month, all in.
15 minutes, no pitch deck Bilingual English and Spanish 90-day replacement guarantee
Support
Customer support
Email, chat and phone$2,000/mo
Operations
Order and marketplace ops
Listings, inventory, casesQuoted on the call

Brands that hire through FullPond

The seats brands fill first.

Start with support or operations. Add specialists as you scale.

Most requested

Customer support

Answers email, chat and phone tickets, handles returns and order questions, and keeps response times short. English and Spanish.

$2,000
per month, all in
Talk about this role

Customer support lead

Runs the queue, writes the macros, keeps quality high.

Quoted on your call

Order and marketplace operations

Listings, inventory issues and marketplace cases handled.

Quoted on your call

Bookkeeping

Reconciled accounts and a clean month-end close.

Quoted on your call

Operations coordinator

Vendors, timelines and the inbox kept under control.

$2,000/mo, all in

Social and content support

Posts scheduled, comments answered, reviews collected.

Quoted on your call

Team builder

Build the team behind your growth.

Customer support

A week of work

  • Answers email, chat and phone tickets
  • Handles returns, exchanges and order questions
  • Flags product issues to your team
  • Keeps response times short
$2,000/mo, all in

My team

  • Customer support$2,000/mo, all in
  • Operations coordinator$2,000/mo, all in
Priced seats, per month$4,000

Support and coordinator roles are $2,000 a month, all in.

Not the right fit? We replace them free.

If the fit is wrong in the first 90 days, we find a replacement at no cost. Month to month after that.

Book your 15-minute call

Founders ask us.

It is month to month, so you can add seats ahead of busy season. Bring your timeline to the call.

Grow the business,
not the to-do list.

Tell us the role. We'll tell you what it costs and who we'd put in the seat. If we're not a fit, we'll say so.