For dental and healthcare practices
Clean claims.
Full schedules.
A calmer front desk.
Remote team members who verify insurance, confirm appointments, follow up on claims and bring patients back, working your hours inside your practice software.
Practices that hire through FullPond
Help for every part of the front office.
Start with the seat that hurts most. Add more as the practice grows.
Insurance verification
Eligibility and benefits checked before the visit.
Billing and claims follow-up
Aging claims worked, payments posted, statements sent.
Patient recall and reactivation
Overdue patients called, texted and booked.
A day in the life
See what comes off your plate.
Insurance verification
Checks eligibility and benefits before the patient walks in, so there are no surprises at checkout.
- 8:00Verify eligibility for tomorrow's patients
- 9:30Break down benefits and flag coverage gaps
- 11:00Update patient records with what they found
- 1:00Call payers on checks that need a person
- 3:30Build the verification list for the next day
Sample day. Tasks and hours follow your practice.
Practices we support
Patient information
They work inside your practice systems, with the access you give them, like any member of your team.
Not the right fit? We replace them free.
If the fit is wrong in the first 90 days, we find a replacement at no cost. Month to month after that.
Practice owners ask us.
Yes. They log into your practice management, phone and billing systems with the access you give them. Tell us your software on the call and we match for it.