For dental and medical practices

Benefits checked.
Before every visit.
From $2,000 a month.

A full-time specialist who verifies eligibility and benefits ahead of every appointment and flags problems before the patient arrives. Works your hours, in your practice software.

Book your 15-minute call Full-time specialist: from $2,000 a month, all in.
15 minutes, no pitch deck Bilingual English and Spanish 90-day replacement guarantee
Before every visit
Insurance verification
Eligibility and benefits$2,000/mo
Clean claims
Claims follow-up
Fewer surprisesIncluded

Practices that hire through FullPond

A calmer front desk.

Start with verification. Add scheduling, billing or recall help as you grow.

Full time, your hours

Insurance verification specialist

Checks eligibility and benefits for every upcoming appointment, notes coverage in the chart and flags problems before the patient walks in.

$2,000
per month, all in
Talk about this role

Scheduling and confirmations

Confirms tomorrow and fills the gaps on today.

$2,000/mo, all in

Billing and claims follow-up

Works open claims and follows up with payers.

From $2,000/mo, all in

Patient recall and reactivation

Calls overdue patients and gets them booked.

From $2,000/mo, all in

Front desk support

Answers calls and handles patient questions.

From $2,000/mo, all in

A day of verifications

No surprises at check-in.

What they handle

  • Verifies eligibility and benefits for upcoming appointments
  • Calls payers or uses portals when needed
  • Notes coverage, deductibles and limits in the chart
  • Flags missing or inactive coverage before the visit
  • Requests pre-authorizations when required
  • Lets patients know what to expect before they arrive

How we screen

  • Interviews with us in English before you meet them
  • Experience in the role you are hiring for
  • A quiet place to work and a reliable internet connection
  • You interview your short list and choose who starts

Works inside

Your practice management software Payer portals Your phone system Email

Not the right fit? We replace them free.

If the fit is wrong in the first 90 days, we find a replacement at no cost. Month to month after that.

Book your 15-minute call

Practices ask us.

Yes. They log into your practice management, phone and billing systems with the access you give them. Tell us your software on the call and we match for it.

Front desk buried in calls?
Let's take verifications off their plate.

Tell us the role. We'll tell you what it costs and who we'd put in the seat. If we're not a fit, we'll say so.